How Legal terms shape account access
Our Legal notice sets the conditions for opening, using and requesting changes to your account. We may ask you to complete phone verification before account access, and we use the account details you submit to match wallet activity with the correct profile. Eligibility and access depends
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on local law, so availability can differ by Indonesian region and by the circumstances of your request. When you use DANA, OVO, GoPay or QRIS, the related status and reference details may be retained to investigate a disputed transaction or confirm an account action. Bank transfer
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and virtual account records follow the same policy purpose. We do not describe these terms as a substitute for local legal advice; contact us when wording or an account decision needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.